Crisis Communication Media Alert:
Five Things You Must Never Say or Do During a Crisis
Learn what media savvy corporations and organizations already know:
How to prepare for the worst,
How to be ready for a crisis
How to not ruin your hard-earned reputation in a matter of minutes.
This could happen to you at any given moment.
Are you ready?
– A call in the middle of the night telling you a fire at your office injures two high-school kids who were breaking in
– Your CEO embezzles a $100,000
– Someone holds a press conference claiming sexual harassment
– A disgruntled customer creates a YouTube video slamming your company, creating viral devastation
One mishandled media crisis could cost you thousands, and in some cases millions, of dollars in business.
Five-Time EMMY® Winning Producer Shawne Duperon interviews Crisis Communication Expert and colleague
Alan Stevens, The Media Coach http://www.mediacoach.co.uk/
Here’s some of what you’ll learn in this information packed class:
• The three things to prepare your team, staff or business if
a crisis hits
• What constitutes a crisis and how some companies don’t
“get” that a crisis is occurring before it’s too late!
• How some of you unknowingly “fan” a problem into a crisis
• How to use different strategies for different crisis’s
• How to avoid getting blindsided by media
• Classic reoccurring crisis communication mistakes most
businesses make
• The FIRST thing you must do during a crisis
• How the response of “no comment” will haunt you for
years and keep the damage rolling
• How the guy with no teeth ends up in your story, making
you look even worse
• Do this crisis mistake, and we guarantee you will make
yourself, your company or non-profit LOOK very guilty
• How to avoid looking like a robot during a tough interview
• Ways to prepare your staff for the onslaught of calls and
the importance of a media log
• Examine classic crisis case studies and powerfully learn
from them
• What to primarily focus on after disaster strikes
• Picking the right person in your company to answer crisis
media questions
• Why you should avoid a press conference like the plague
and when you should have one
• The first thing to do when your crisis goes viral
• What to do if you know don’t the answer to a media crisis
question that could make or break you and much more!
Become the Most Sought-After Expert in Your Field.
Command Media Respect.
Feel Confident Working with Traditional and Social Media Reporters, Editors and Influential Bloggers.
Order Now: $57